Departments

Patient Accounts

The Patient Accounts Section is responsible for assessment and billing of patients and external agencies, debt collection and compliance with Health Act provisions relating to billing. A key function of the Section involves the collation and submission of claims to health insurers as the current direct payment arrangements with Health insurers place the responsibility for submission of all bills - not just the Hospital's own charges - on the Hospital.

The chargeable status and billing mechanisms for Hospital services vary depending on patient status and payment arrangements, for example:

• Public or Private Status
• Medical Card Status 
• Private Insurance Cover

The Cash Office on the main concourse is the central point for the payment of charges by Hospital visitors.