Print PageIT Department
About us
The Computer Department provides information technology services to the Hospital.
The department
- Is responsible for the day-to-day operational support of Hospital systems.
- Is responsible for the procurement/design of application software packages in line with authorised policy decisions.
- Implements these packages in conjunction with vendor personnel.
- Trains hospital users and develops system interfaces to link various packages into a consistent whole.
Services
Operations Support
- Manages and maintains the hardware and networking infrastructure in conjunction with approved third party support organisations;
- Operates a help desk on which users requests for assistance are tracked and processed;
- Provides day-to-day support with the routine running of the computer systems in the Hospital;
- Supports the hardware and software which is in use within the Hospital.
Computer Training
- Provides training in basic office productivity tools – to the extent that these are justified;
- Provides training to the end user community in the hospital on various aspects of the software solutions which are implemented.
Computer Development
- Creates new software applications as these are approved;
- Develops additional functionality, user reports, data extracts, etc as required by authorised users from time to time;
- Responsible for supporting third party software products which have been introduced to the Hospital – in a first-line support capacity.
Administration
- Maintains liaison communication with the user community within the Hospital;
- Manages the day-to-day organisation of the department – financial, communication, HR, inventory management, etc.
- Negotiates support and procurement agreements with qualified independent vendors.
Classes of Records
The computer department is the custodian of the electronic information held on the Hospital's computer systems. This includes:
- Patient data
- Laboratory investigation results
- Radiology investigation results
- Clinical services investigation requests & results
- Personnel data
- Financial data
- Patient related correspondence
- General correspondence
Contact
Computer Project Manager
Telephone: (01) 809 2162