Admissions, Reception, Healthcare Records

About

Reception, Admissions, Registration and the Healthcare Records Departments support our colleagues to deliver a quality service to patients, staff and visitors. 

Main reception is staffed from 07:30 to 21:00 from Monday – Friday and from 09:00 to 21:00 on Saturday and Sunday and bank holidays.  The main reception team help visitors and patients with:

• General queries/assisting patients
• Managing patient transport
• Guidance on visiting arrangements 

The Admissions and Registration Department staffed 24 hours Monday to Sunday and is responsible for:

• Registering elective, emergency in-patient and first-time out-patients.
• Collecting financial data and verifying public/private admission status.

The Healthcare Records Department are responsible for:

• The management of the healthcare records library and contract for the storage of healthcare records offsite.

If you would like to obtain a copy your healthcare record/medical chart please apply via our Routine Access Office.